Privacy Policy

1. Introduction

Direct Supplies UK is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or make a purchase.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
• Payment Information: Details necessary to process payments and refunds.
• Technical Data: IP address, browser type, operating system, and browsing behavior.
• Cookies and Usage Data: Information gathered through cookies to enhance user experience.

3. How We Use Your Information

Your data is used to:

• Process and fulfill your orders.
• Provide customer support.
• Improve our website and services.
• Send promotional emails (if consented).
• Comply with legal obligations.

4. Sharing Your Information

We do not sell your data. However, we may share it with:

• Service Providers: For payment processing, shipping, and marketing.
• Legal Authorities: If required by law.
• Analytics Providers: To help us understand user behavior.

5. Data Security

We use industry-standard security measures, including SSL encryption, to protect your personal data from unauthorized access.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications.
• Lodge a complaint with a data protection authority.

7. Cookies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this policy periodically. Any changes will be posted on this page with an updated revision date.

9. Contact Us

For questions regarding this Privacy Policy, please contact us at:

Direct Supplies UK
77 Victoria Street, Grimsby, England, DN31 1DB
Email: sale@directsuppliesuk.com
Phone: 07414 263789